How to Manage Repeat Orders in the Odoo 18 Customer Portal

Introduction

In Odoo 18, customers can easily place the same order again using the Reorder from Portal feature. This functionality simplifies repeat purchases by allowing users to recreate past orders without manually adding each product.

This blog explains how to enable the feature, how customers access their previous orders, and how they can effortlessly reorder items directly from their portal.

Blog walks you through Manage Repeat Orders in the Odoo 18:

1. Enabling the Reorder Feature

To allow customers to reorder items, you must activate the Reorder from Portal option.

Website → Configuration → Settings → Reorder from Portal

Once enabled, customers will see an Order Again button inside their order history in the portal.

2. Creating an Order from the Website

To demonstrate the feature, first place a new order through the Odoo website.

Steps:

Visit your Odoo website
Add products to your cart
Confirm the order

After confirmation, the order automatically appears in the customer's account.

3. Viewing Previous Orders in the Customer Portal

Customers can see all their order history by navigating to:

My Account → My Orders

Here, Odoo displays a complete list of past purchases.

4. Reordering Made Easy

When the selected order opens, customers will see the Order Again button.

Clicking this button launches a wizard that displays all products from the previous order.

From this wizard, customers can:

View all previously purchased items
Adjust quantities
Select items they want to reorder
Add them to the cart

Once the items are added to the cart, the customer proceeds with checkout as usual.

Conclusion

The Reorder from Portal feature in Odoo 18 significantly improves convenience for repeat buyers. With just a few clicks, customers can:

Access past orders
Select items they want to reorder
Add them directly to the cart
Complete checkout quickly

This feature not only enhances user experience but also encourages repeat purchases, improving customer retention.

By enabling this simple yet powerful option, your Odoo website becomes more customer-friendly and efficient — especially for businesses with recurring orders.

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How to Manage Repeat Orders in the Odoo 18 Customer Portal

How to Manage Repeat Orders in the Odoo 18 Customer Portal

Introduction

In Odoo 18, customers can easily place the same order again using the Reorder from Portal feature. This functionality simplifies repeat purchases by allowing users to recreate past orders without manually adding each product.

This blog explains how to enable the feature, how customers access their previous orders, and how they can effortlessly reorder items directly from their portal.

Blog walks you through Manage Repeat Orders in the Odoo 18:

1. Enabling the Reorder Feature

To allow customers to reorder items, you must activate the Reorder from Portal option.

Website → Configuration → Settings → Reorder from Portal

Once enabled, customers will see an Order Again button inside their order history in the portal.

2. Creating an Order from the Website

To demonstrate the feature, first place a new order through the Odoo website.

Steps:

Visit your Odoo website

Add products to your cart

Confirm the order

After confirmation, the order automatically appears in the customer's account.

3. Viewing Previous Orders in the Customer Portal

Customers can see all their order history by navigating to:

My Account → My Orders

Here, Odoo displays a complete list of past purchases.

4. Reordering Made Easy

When the selected order opens, customers will see the Order Again button.

Clicking this button launches a wizard that displays all products from the previous order.

From this wizard, customers can:

View all previously purchased items

Adjust quantities

Select items they want to reorder

Add them to the cart

Once the items are added to the cart, the customer proceeds with checkout as usual.

Conclusion

The Reorder from Portal feature in Odoo 18 significantly improves convenience for repeat buyers. With just a few clicks, customers can:

Access past orders

Select items they want to reorder

Add them directly to the cart

Complete checkout quickly

This feature not only enhances user experience but also encourages repeat purchases, improving customer retention.

By enabling this simple yet powerful option, your Odoo website becomes more customer-friendly and efficient — especially for businesses with recurring orders.

ZestyBeanz offers Developer / Consultant outsourcing programs, Chat with us in Whatsapp and Hire Odoo Developers, Mobile Application Developers, Consultants.